Testimonials

Letcher Bros Auto Repair Testimonials


What Our Bay Area Clients Have to Say About Us

⭐⭐⭐⭐⭐

They were fantastic and extremely friendly.

From the start I felt like my car was in good hands. From other reviews I too have experienced their honesty and great service. I feel they are reliable, good people who aren’t out to make a buck but to really help the customer with their car issues and all given with their knowledge and honesty, all the while treating the customer with respect. Also very personable and friendly people. All these things will certainly make me come back for all services on my car from now on.

Thanks Jennifer and Mike!

Debora H.

⭐⭐⭐⭐⭐

Wonderful experience with this business. They were quick to respond to a request for an appointment and were flexible with drop off and pick up around the appointment. They were transparent about pricing and quick to complete the service of evaluating our air condition in our Ford Escape. When picking up the car they were so easy to speak with and quick to address a question that was raised about an additional adjustment. Fair pricing and worth the skills, communication, and transparency.

Cameron M.

⭐⭐⭐⭐⭐

These guys are the real deal. They were able to accurately diagnose the issue with my car and get it repaired over the weekend. Prior to coming to them I had spent 2 months going from shop to shop with no result. Letcher bros will be my go to shop for all future auto repairs.

Anurag P.

⭐⭐⭐⭐⭐

This was my second time coming to this shop and I would happily return again for maintenance and repairs. They diagnosed a water leak on my car as a failing water pump and waived the diagnostic fee when I authorized the repair.


They're very communicative and straightforward about the repair, costs, and timelines and happily answered my questions about what parts they use for repairs. They also provided me with a free lyft ride home, which was a great plus

Wayne T.

⭐⭐⭐⭐⭐

Went here to get my car checked. Everyone was approachable and easy to talk to. Gave me an estimated time to complete it and did the job on time. Great service overall. 👍 …

Emmanuel E.

⭐⭐⭐⭐⭐

Mike and his crew make it as easy as possible when dealing with one of the more stressful events in life--car repair! I totally trust them to give me the bottom line and treat me fairly, which is saying a lot. Thank you Mike!

Jill Carabelas

⭐⭐⭐⭐⭐

Really great service, pricing, and knowledge of vehicles. I will definitely come back! Also, one of the very few places that does the newer AC (1234 freon).

Susan H.

⭐⭐⭐⭐⭐

Had a weird smell coming from my AC, I searched up the nearest Autoshop and was lucky to find this place. The people here were very nice and attended us very quickly. They checked out my car and gave me the green light and said it wasn’t anything I should worry about since the problem wasn’t dangerous.

Jake H.

Google Review Logo — Pinole, CA — Letcher Bros Auto Repair

Diamond Certified Company Report

We declare that this company HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.

FOUR CONSECUTIVE YEARS | CERTIFICATE #185

Leave us a review today, or contact us at 510-724-2335 to speak with us directly!

Share by: